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Shipping Policy

Last updated: June 28, 2026

Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order ships.

Shipping Options

  • Free Standard Shipping — Orders over $500 (5–7 business days)
  • Standard Shipping — $9.99 (5–7 business days)
  • Express Shipping — $19.99 (2–3 business days)
  • Overnight Shipping — $29.99 (next business day, order before 12pm)

International Shipping

We currently ship to select international destinations. International shipping rates and delivery times are calculated at checkout. Customers are responsible for any customs duties or import taxes.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can also contact us on WhatsApp with your order number for a status update.

Lost or Stolen Packages

pharmalex is not responsible for packages lost or stolen after confirmed delivery. Please contact the carrier directly for claims. We will assist where possible.

Contact

Shipping questions: WhatsApp or admin@pharmalex.shop

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